InQuicker
Inquicker a Carenet Product
emergency room exterior

EMERGENCY / URGENT CARE

We saw a significant increase in patient satisfaction by allowing patients to wait from home instead of in the waiting room.

— Scott Carswell, SVP, Corporate Strategy and Integrated Delivery Network Development, Dignity Health

InQuicker’s digital self-scheduling solution allows ED and urgent care patients with non-life-threatening conditions to:

1
Select estimated treatment times
2
“Check-in” online, providing information on why they’re visiting to ensure your staff is prepared for them
3
Wait from home until their estimated treatment time
90% patient satisfaction 306% new patients to facility 29% average increase in commercially insured patients

With InQuicker, your ED and urgent care centers get:

  • Patient check-in and discharge scheduling functionality:
    Patients who leave your ED/Urgent Care Center with a follow-up appointment are more likely to stay in network and 50% more likely to comply with follow-up care.
  • Insight into who’s coming in before they arrive:
    With InQuicker, you are able to better prepare space, staff and supplies ahead of time.
  • Ability to streamline patient flow:
    InQuicker provides a means for directing low-acuity traffic to non-peak ED or urgent care hours.
  • A search engine-optimized platform:
    InQuicker landing pages are built for optimal search engine rankings.
  • “Powered By” branding:
    InQuicker’s white-label approach supports increased recognition for your brand.
  • Turnkey marketing support:
    Our marketing team has extensive experience driving patient acquisition via paid search campaigns and traditional marketing tactics.
  • Detailed reporting:
    Our comprehensive reporting provides insights into patient volume, new patient mix, patient satisfaction and important demographic information.
  • A cloud-based solution:
    InQuicker is easy to implement and easy to use.
  • An enterprise-wide solution:
    InQuicker also works with provider practices and dozens of other service line locations.

InQuicker also supports:

Reductions in length of stay

Improvements in door-to-doc times

Improvements in left prior to medical screening exam (LPMSE) rates

With InQuicker, your ED and urgent care patients get:

  • Control over their healthcare experience:
    8 out of 10 InQuicker patients are seen within 15 minutes of their estimated treatment time.
  • Satisfaction by minimizing wait times:
    InQuicker users average 90% patient satisfaction scores.
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