EMERGENCY / URGENT CARE
We saw a significant increase in patient satisfaction by allowing patients to wait from home instead of in the waiting room.
— Scott Carswell, SVP, Corporate Strategy and Integrated Delivery Network Development, Dignity Health
InQuicker’s digital self-scheduling solution allows ED and urgent care patients with non-life-threatening conditions to:
1Select estimated treatment times
2“Check-in” online, providing information on why they’re visiting to ensure your staff is prepared for them
3Wait from home until their estimated treatment time
With InQuicker, your ED and urgent care centers get:
- Patient check-in and discharge scheduling functionality:
Patients who leave your ED/Urgent Care Center with a follow-up appointment are more likely to stay in network and 50% more likely to comply with follow-up care.
- Insight into who’s coming in before they arrive:
With InQuicker, you are able to better prepare space, staff and supplies ahead of time.
- Ability to streamline patient flow:
InQuicker provides a means for directing low-acuity traffic to non-peak ED or urgent care hours.
- A search engine-optimized platform:
InQuicker landing pages are built for optimal search engine rankings.
- “Powered By” branding:
InQuicker’s white-label approach supports increased recognition for your brand.
- Turnkey marketing support:
Our marketing team has extensive experience driving patient acquisition via paid search campaigns and traditional marketing tactics.
- Detailed reporting:
Our comprehensive reporting provides insights into patient volume, new patient mix, patient satisfaction and important demographic information.
- A cloud-based solution:
InQuicker is easy to implement and easy to use.
- An enterprise-wide solution:
InQuicker also works with provider practices and dozens of other service line locations.
With InQuicker, your ED and urgent care patients get:
- Control over their healthcare experience:
8 out of 10 InQuicker patients are seen within 15 minutes of their estimated treatment time.
- Satisfaction by minimizing wait times:
InQuicker users average 90% patient satisfaction scores.