– Scott Carswell, SVP, Corporate Strategy and Integrated Delivery Network Development, Dignity Health
Emergency/Urgent Care
We saw a significant increase in patient satisfaction by allowing patients to wait from home instead of in the waiting room.
Delivering Measurable Results in the ED
InQuicker’s digital self-scheduling solution allows ED and urgent care patients with non-life-threatening conditions to:
- Select estimated treatment times
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- “Check-in” online, providing information on why they’re visiting to ensure your staff is prepared for them
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- Wait from home until their estimated treatment time.
90%
patient satisfaction
36%
new patients to facility
29%
average increase in commercially insured patients
With InQuicker, your ED and urgent care centers get:
- Patient check-in and discharge scheduling functionality:
Patients who leave your ED/Urgent Care Center with a follow-up appointment are more likely to stay in network and 50% more likely to comply with follow-up care. - Insight into who’s coming in before they arrive:
With InQuicker, you are able to better prepare space, staff and supplies ahead of time. - Ability to streamline patient flow:
InQuicker provides a means for directing low-acuity traffic to non-peak ED or urgent care hours. - A search engine-optimized platform:
InQuicker landing pages are built for optimal search engine rankings. - “Powered By” branding:
InQuicker’s white-label approach supports increased recognition for your brand. - Turnkey marketing support:
Our marketing team has extensive experience driving patient acquisition via paid search campaigns and traditional marketing tactics. - Detailed reporting:
Our comprehensive reporting provides insights into patient volume, new patient mix, patient satisfaction and important demographic information. - A cloud-based solution:
InQuicker is easy to implement and easy to use. - An enterprise-wide solution:
InQuicker also works with provider practices and dozens of other service line locations.
With InQuicker, your ED and urgent care centers get:
- Control over their healthcare experience:
8 out of 10 InQuicker patients are seen within 15 minutes of their estimated treatment time. - Satisfaction by minimizing wait times:
InQuicker users average 90% patient satisfaction scores.